Diagnose the Problem.
Restore Reliable Power.
Generator diagnostics, troubleshooting and repair support for industrial and commercial power equipment.
Technical Support
When Problems Occur.
Generator problems can affect critical operations and lead to costly downtime. PANSY provides diagnostic and repair support for generator sets and related power equipment.
Our repair process begins by reviewing the reported symptoms, operating history and equipment information before identifying the likely source of the problem.
Depending on the equipment and condition, service may include troubleshooting, component inspection, repair, replacement recommendations and operational testing.
Troubleshooting & Repair
A structured approach to identifying generator problems and determining appropriate repair requirements.
Diagnostics
Review operating symptoms, alarms and equipment condition to help identify the source of the problem.
Troubleshooting
Systematic troubleshooting of generator and engine systems based on the reported issue.
Repair
Repair or replacement recommendations based on equipment condition and identified service requirements.
Testing
Operational checks after service to help confirm the equipment is functioning as expected.
When Your Generator
Needs Attention.
Generator fails to start, starts inconsistently or shuts down unexpectedly.
Controller warnings, shutdown alarms or abnormal operating indications.
Irregular voltage, unstable output or inability to support the expected electrical load.
Abnormal noise, temperature, operating condition or reduced engine performance.
Fuel supply, pressure or delivery problems affecting normal generator operation.
Overheating, leaks or abnormal fluid conditions requiring inspection.
From Problem to Solution
Report
Provide the generator model, operating history and a description of the problem.
Diagnose
The reported symptoms and equipment condition are reviewed to identify the issue.
Repair
Required repair work or component replacement is determined and completed.
Test
The equipment is checked after service to confirm normal operation.
WEICHAI Power Equipment Service
As an Authorized WEICHAI Distributor in Canada, PANSY supports WEICHAI power products with local technical and after-sales service.
Having a Generator Problem?
Send us your generator model, fault information and a description of the problem so our team can review your service requirements.